SHIPPING POLICY — MUMABY

At Mumaby, we want you to receive your orders conveniently, safely, and with all the information you need to track your shipment.

1. FREE SHIPPING

We offer FREE shipping on all orders, with no minimum purchase required.

This benefit is available to all our customers, regardless of the shipping destination.

2. ORDER PREPARATION AND PROCESSING

Once your payment has been confirmed, our team will begin preparing your order.

Processing time: 1–2 business days.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order leaves our warehouse, you will receive a shipping confirmation email.

3. DELIVERY TIMES

We offer worldwide shipping.

The estimated delivery time is 5–12 business days after your order has been shipped.

Please note that this is an estimate and may vary depending on the destination country, shipping carriers, customs procedures, or circumstances beyond our control.

Order processing time is not included in the estimated shipping time.

4. ORDER TRACKING

All our shipments include FREE tracking.

Once your order has been shipped, you will receive an email containing the information needed to track your package.

Please note that tracking information may take some time to update after the package has been handed over to the shipping carrier.

5. SHIPPING DELAYS

Although we work hard to ensure that all orders arrive within the estimated delivery timeframe, occasional delays may occur due to:

• High demand or peak shopping periods.

• National or international public holidays.

• Shipping carrier disruptions.

• Customs clearance procedures.

• Weather conditions or other exceptional circumstances.

If your order exceeds the estimated delivery timeframe, please contact our customer support team so we can check its status.

6. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice any errors in your shipping information, please contact us as soon as possible.

We will do our best to update your details before your order is shipped. However, we cannot guarantee changes once the shipping process has begun.

7. INTERNATIONAL ORDERS

Mumaby offers international shipping.

Depending on the destination country, import taxes, customs duties, or customs clearance procedures may apply, as determined by the relevant authorities.